Greetings HAH Clients

We would like to thank you all for your understanding and patience during this last year as our operations adjusted due to the COVID-19 pandemic. With vaccinations being widely available and cases declining nationally, we have decided to begin the transition back to normalcy. Beginning June 28 we will start allowing clients back into the building with their pets, with the following guidelines:

1) Due to the high demand for veterinary care at this time, we are keeping curbside care for the following appointments: all technician appointments, all admissions and discharges for any hospitalized procedure including surgeries. Please remain in your cars and we will come to you.

2) Due to appointment availability and space limitations, it will still be necessary to have some of our wellness, medical, and urgent care appointments conducted via curbside care. Curbside care will continue to be available to anyone who prefers it. Please let us know your preference and we will be happy to accommodate this.

3) Masks will be optional for staff and clients.

4) The front door will remain locked to manage the flow of clients and their pets throughout the visit. When you arrive at HAH please call or text us at (603) 329-7825, and a staff member will escort you and your pet directly to an exam room.

5) If you are in need of medication refills or food we ask that you email, text or call us at (603) 329-7825 with your requests. Once approved we will take payment over the phone. Our bin system will remain in place to make it easier for our clients.

6) If you, or someone with whom you live, are experiencing COVID-19 symptoms, please contact us to discuss how to manage your appointment.

Please continue to be patient with us as these changes all involve a learning curve for everyone. We are all hopeful that we can return to “normal” soon and we appreciate your cooperation and understanding.