We require full payment at the time that services are rendered. For your convenience, we accept cash, Visa, MasterCard, American Express, Discover and Care Credit.
Your privacy is also protected in our hospital. At no time is any information given out about any client or any pet without the consent of the owner.
We do not collect or give out any information to any third party vendors or internet businesses. No information will ever be disclosed to outside parties by our hospital or by our web site hosting company. We strictly adhere to this policy.
IMPORTANT: For everyone’s protection, please leash all dogs while in the waiting area or exam rooms. If you need a leash, please ask a staff member before entering with your pet.
Please present all cats in an appropriate cat carrier or on a leash. This prevents cats escaping from your arms and into our adjacent wooded area upon entering our clinic.
Our goal is for your appointment to be convenient and stress-free. Please be sure that you have control of your leashed dog when entering the building as we understand that some pets may be a little uneasy about new people, new surroundings and other pets. For the safety of our kitty patients, please use a carrier for all appointments.
For the protection of all animals in our care, we require that hospitalized patients be up to date on their Rabies and Distemper vaccinations. When a pet is admitted to our hospital we make every effort to ensure their comfort while they are here with us. If your pet has any special needs please do not hesitate to let our staff know.
If your pet is on any oral or topical medications, or if you have any questions about products you are currently using on your pet (such as shampoo or other over-the-counter products) we recommend bringing them with you to your exam.